Epphaven

4.2★

8 Guests
4 Bedrooms
3 Bathrooms
Pets Yes
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Features

Open fire
Garden / Patio
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

17 Customer Review(s)

Terri
October 2024

“We had a really great stay at Epphaven - great location, modern and comfortable - we would stay again next year if the property was Sat-Sat - oh that and being able to use the EV charger!”

- Terri, October 2024

Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed all that Epphaven has to offer, and its surroundings. We hope to welcome you back again in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Richard September 2024

“We really enjoyed our stay so thank you very much.”

It was perfect for the kids and babies alike with a short walk to the beach although our gym legs were put to use up that hills with kids and prams. Facilities were spot on and whilst we were worried about the noise from the pub it was minimal and only loud on one evening until 11 so no complaints. Some minor points and shouldn’t detract from what is a lovely property. - The property was pretty dusty so maybe a word with the cleaner. - The single bed on the upstairs twin room might need replacing. It’s a bit of a back breaker. Thank you again for letting us use your lovely property and I would certainly recommend it to anyone thinking of staying.

- Richard, September 2024

Thank you for taking the time to share your feedback with us. We are so very pleased that Epphaven suited you and your family's needs, and that you all enjoyed your stay. However, we are sorry to hear that you encountered some cleanliness and issues during your time there. Your feedback has been raised to our housekeeping team. Thank you for your suggestion on how to improve the property, all feedback is shared with the owner. We hope to welcome you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Julie June 2024

“We were very impressed with the cleanliness and furnishings.”

The property was beautifully decorated and set up well with all kitchen items etc. Only minor complaint was that the property had only one hair dryer for the four bedrooms. It would be if there was one for each bedroom.

- Julie, June 2024

Thank you very much for the feedback. We’re really glad you enjoyed your stay and we take on board the suggestion about hairdryers, which is a good one. Property Owner
Olivia October 2023

“Again another review saying the same thing - poor cleanliness (and so easy to rectify!”

). But a great property in a great location.

- Olivia, October 2023

Thank you for your comments, they will be attended to by our housekeeping team. We hope we can welcome you back in the near future. John Bray Cornish Holidays on behalf of the owner Property Owner
Julie October 2023

“Enjoyed our stay very much, lovely clean property.”

Didn't enjoy the people coming over from the pub and smoking weed in the carpark. Would love it if the accepted 2 dogs

- Julie, October 2023
Kate September 2023

“We DID NOT use the BBQ provided at Epphaven but read information that the grill should be cleaned after use and ashes removed.”

The grill was dirty and ashes were inside, clearly from a previous holiday maker. Would it be possible for the housekeeper to check this after each rental to ensure this is clean?

- Kate, September 2023

Thank you for your comments, This will be put to our housekeeping team to ensure it is checked. John Bray Cornish Holidays on behalf of the owner Property Owner
Martin June 2023

“Your Staff in Chester were totally unhelpful and didn’t answer my questions about the property.”

I spoke to three different people in one day and not one returned my call. None of them had the faintest idea about the properties I was asking about , which is understandable( as they’re in Chester) but pretty useless. The Staff in Cornwall were more helpful and friendly , though it took 2 days to replace the broken( when we arrived) fan. There is a general noise issue with the neighbours at the back of the property ( difficult to “police” I realise) and with people leaving the Pub opposite the front of house, at night . That said , we would use the house again I think

- Martin, June 2023

Thank you for taking the time to provide feedback. We are sorry for any issues you encountered contacting our Reservations team but pleased to hear the local staff were more able to answer your questions. We hope you choose to book with John Bray Cornish Holidays again as we would love to welcome you back to Cornwall in the very near future. John Bray Cornish Holidays on behalf of the owner. Property Owner
Nigel June 2023

“Great place 52 steps to nearest bar/restuarant.”

Beach is great shallow and surfing school , only 2 min walk and plenty of other bard/ food to be found at the beach. House great bedrooms on seperate floors and three bathrooms so good privacy ideal stay

- Nigel, June 2023

Thank you for taking the time to share your feedback with us. We are really pleased to hear that you enjoyed your stay, and that the property suited your needs - John Bray Cornish Holidays on behalf of the owner. Property Owner
Charlotte June 2023

“General feedback is that it’s a lovely property but not very well maintained unfortunately.”

We had a lovely week but I wouldn’t return unless some of the issues listed below are fixed. I really hope they do address the issues as the house is a lovely layout & could be amazing. Property had been cleaned between visits and sheets were fresh but some of the maintenance/ quality issues (to name a few!): 1) property not deep cleaned. Under cooker was dirty, radios on shelves thick with stickiness and dust, curtain pull chords black with dirt, shower silicon/edge of trays dirty. Sofa dirty & discoloured. 2) maintenance issues; broken safety latch on upstairs window (which meant we couldn’t have our daughters bedroom window left open in the heat!). Loose toilet roll holders in every showerroom, sofa arm completely caved in on one of the sofas, coffee table legs bent, loose tile downstairs on the hallway, utility room was just a mess (broken clothes airer left mangled in there, mop was disgusting, room was generally dirty). Downstairs shower room/wet room drainage was backing up & there’s only one drain in the whole room which means water goes everywhere and you need to sweep it back to the drain. 3) General things that made the house feel a bit tatty & not well maintained: decorative cushions were dirty and tatty, all the glasses were mismatched (and we found a broken one in the cupboard). Cutlery, pots and pans provided were all mismatched and tarnished and old. Looks like a collection of random things people had just left behind. All the knifes had tarnished rust spots on. Cleaning products weren’t new /replenished for our visit; eg, the dish clothes were clearly not new, only a little bit of cleaning spray and washing up liquid available, no kitchen roll. Towels had seen better days and there were no spares provided which would have been helpful for a weeks stay. Cushions on outside furniture off lounge was mismatched on one side and missing from the other. Good things: Well located. Good selection of TV apps which is really helpful with the little ones. General cleaning had clearly been done (it’s just the deep clean elements had been missed). We loved the layout (two families sharing so each had our own floor which was great - don’t often find this layout!

- Charlotte, June 2023

Thank you for taking the time to share your honest feedback with us. We are pleased that the layout of the property suited your needs, but are sorry to hear that the points made above had a negative impact on your stay at Epphaven. Your comments have been raised to our housekeeping team and maintenance team to ensure that these issues will be looked into and rectified for future bookings. We hope to welcome you back again in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Gregory May 2023

“Perfect location, well equipped kitchen, comfy beds - brilliant break”

- Gregory, May 2023

Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Amanda May 2023

“This is our 3 rd visit to Epphaven.”

We had such a lovely week, ideally placed for all the local amenities and within a quick walk down the hill to get to the beach and a quick walk up the hill to visit St Moritz and the Mowhay Cafe. Once again Epphaven and Polzeath has been superb

- Amanda, May 2023

Thank you for taking the time to leave a review, we are so glad you enjoyed your stay at Epphaven and we do hope to welcome you back to North Cornwall again soon. John Brays on behalf of the owners. Property Owner
Catherine April 2023

“The house was lovely but when we arrived, I remarked on the sunken arm of the sofa.”

Didn’t think anything else about it as it was such an obvious fault. Since our return, we have been blamed for the fault ( which has now tainted our stay). Luckily, we took a picture on arrival (which would have a date stamp ) where you can clearly see the faulty sofa arm.

- Catherine, April 2023

Thank you for taking the time to share your feedback with us. We apologise for the negative impact that this had on your holiday and for any inconvenience caused. Our guest's happiness is very important to us and we hope to welcome you back in the future, after rectifying this issue - John Bray Cornish Holidays on behalf of the owner. Property Owner
Tristan October 2022

“Cutlery dirty, plates and bowls etc chipped and general cleanliness lets down this lovely property.”

Would be handy to have the EV charger code also to save having to charge EV’s in Rock, why not just make it an optional charge at time of booking? Overall nice property in a great location.

- Tristan, October 2022

Thank you for your feedback, the few things you have mentioned we have passed on to the Housekeeping team, we hope that you were still able to enjoy your stay, we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners. Property Owner
Ian October 2022

“Great position and beautiful home, beds were really comfy as was the spacious ...”

Great position and beautiful home, beds were really comfy as was the spacious living area really well appointed kitchen and great showers We will be back again

- Ian, October 2022

Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Epphaven and had the perfect base to explore the north Cornish coastline from! we hope to invite you back to North Cornwall very soon. John Bray on behalf of the owner. Property Owner
Julie September 2022

“Perfect holiday property in a perfect location!”

Epphaven was the perfect place to stay for our week away. It was spacious, comfortable and very well equipped. The location couldn’t have been better for getting out to the local beaches of Polzeath, Daymar and Rock. Our Doberman, Teddy also had a fantastic time. Thank you

- Julie, September 2022

Thank you for your feedback, we are delighted you enjoyed your stay and that you had an amazing time at the beaches and we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners. Property Owner
Amanda May 2022

“This is the second time we have rented this property, it’s perfectly placed ...”

This is the second time we have rented this property, it’s perfectly placed for the beach and local shops The surrounding area is stunningly beautiful, we have been visiting polzeath for 20 years and whilst the village has changed considerably it is still our preferred destination in Cornwall

- Amanda, May 2022

Thank you for your feedback! We're glad you returned and had the chance to make the most of the local amenities! We hope we can invite you back to Epphaven for a third time! - John Bray Cornish Holidays. Property Owner
Becky April 2022

“Epphaven is beautifully furnished, clean and spacious, in a great location.”

Our thanks to the owners for accommodating us all and our dog, Lili. We all enjoyed a lovely weekend in your lovely home. So nicely presented and stocked with everything you will need. The only thing we would have liked would be an extra hour on the morning of departure, but we understand that things need to be turned around.

- Becky, April 2022

Thank you so much for your kind words. It's great to hear that you and Lili had such a fabulous stay at Epphaven. We hope we can invite you back in the future! - John Bray Cornish Holidays. Property Owner

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Summary

Newly refurbished for the 2024 season
Over three floors
Four bedrooms: 1 x ground-floor bunk bed, 1 x ground-floor queen, 1 x second-floor super king with en-suite bathroom, bath, shower over, basin and WC, 1 x second-floor twin (can be changed to super king on request)
Ground-floor shower room with shower, basin and WC
Second floor shower room with shower, basin and WC
First floor open plan living space with kitchen, dining area, sitting area and balcony
Ground-floor utility
Outside shower.
Ground source underfloor heating
Woodburner
Electric intergrated oven and ceramic hob, microwave, Nespresso Vertuo machine, as well as a classic Nespresso machine, fridge/freezer, washing machine, tumble dryer, dishwasher
TV, DVD player, WiFi
Bed linen and towels inc. In rent
Fuel and Power inc. In rent
Two car parking spaces, surf board rack
Outside shower
Large decking area with BBQ, table and chairs
1 well-behaved dog
Sorry, no smoking
Pub 52 ft
Beach 0.2 mile
Shop 0.3 mile
Please note: the beds will be made up as per the description, if you require the zip and link bed(s) to be configured differently; please inform us AT LEAST 7 days prior to your arrival date

The property

This beautifully appointed property in the luxury Pinewood development is set in an elevated position overlooking the popular North Cornwall village of Polzeath.

Epphaven has parking for two cars and sleeps 8 guests in four comfortable bedrooms.

This contemporary property is within a mere 2-3 minute walk to the golden sandy beach either down the road, or through private communal grounds to the beach.The modern stylish decor has been carefully considered taking full advantage of the beautifully light and airy open plan living space, which benefits from a double height feature glass window, as well as 2 sets of full width glass doors, that each open onto a balcony with seating.

A wood burning fire ensures this bright beach house is also a cosy and warm retreat in the winter months.

The large decking area off the ground floor has a charcoal BBQ, table and comfy seating as well as an outside shower to wash off the sand after a day on the beach.Epphaven residents enjoy 2 acres of private communal grounds which provide breathtaking views of Polzeath beach and a private footpath down to the beach, shops and restaurants of Polzeath.

Mini golf, tennis and bungee trampoline are also on hand in season.

A short drive away lies Rock with its sailing, waterskiing and paddle boarding as well as more boutique shops, cafes and restaurants.

Take the foot ferry across to the vibrant harbour town of Padstow for some of Rick Steins fish and chips.

From Polzeath you can head out onto the coastal path towards Daymer Bay, a lovely sheltered beach that is dog-friendly year round and ideal for bathing with small children.Accommodation:Ground Floor: Bedroom 1: Bunk Beds (3ft) with glass folding doors to large Decking Area Family Bathroom with Shower/W.C./Basin Utility Room Bedroom 2: Queen Size Bed (5ft Zip & Link)* with glass folding doors to Decking Area 1st Floor Open Plan Kitchen/Dining Room/Sitting Room with double height glass feature window and folding glass doors out onto the balconies 2nd Floor Bedroom 3: Super King Bed (6ft) with en-suite Bath Over Head Shower/W.C./Basin Bedroom 4: Twin Beds (6ft Zip & Link) * Shower Room/W.C./Basin 1 Dog by Arrangement.

Two car parking spaces for the property, one in the underground car park with 2.3 metre height restriction and one on the gravelled parking area adjacent to the Pinewood properties. * Please note: the beds will be made up as per the description.

If you require the zip and link bed(s) to be configured differently; please inform us AT LEAST 7 days prior to your arrival date.

Floorplans

2nd Floor1st FloorGround Floor

Pinewood

A new development of luxury houses all with underground parking communal gardens which lead down to a footpath to the beach and shops at Polzeath.

Note: This property has a Good Housekeeping bond of £200.

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About the location

POLZEATH

Wadebridge 7.5 miles; Padstow 16 miles.

The seaside village of Polzeath boasts a sandy beach, which is bordered by rock pools and is acclaimed to be one of the best surfing beaches in the country. Polzeath itself has a number of small shops, cafes and restaurants, and the South West Coast Path, a 630-mile route, runs through the village. Just over seven miles away is the popular market town of Wadebridge, which is set alongside the River Camel and offers an array of shops, pubs and restaurants, as well as North Cornwall's only family-owned cinema. There’s wonderful countryside in the area, with the renowned Camel Trail passing through the town, and the nearby town of Padstow, with its harbour, pastel-washed medieval houses and celebrated restaurants is well worth exploring. Within driving distance is the UK surfing capital of Newquay, with over 11 miles of golden sandy beaches. Polzeath is an excellent base for exploring this part of Cornwall.

The Kingsize bed (5ft) in Bedroom 2 can be split in to 2 small Single beds. The Single beds in Bedroom 4 can zipped to make a Super King Sized bed. If you require this, please call us to advise.

Polzeath, Cornwall (Ref. 1080471)

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Features

Reviews & Ratings

“We had a really great stay at Epphaven - great location, modern and comfortable - we would stay again next year if the property was Sat-Sat - oh that and being able to use the EV charger!”

“We really enjoyed our stay so thank you very much.”

“We were very impressed with the cleanliness and furnishings.”

“Again another review saying the same thing - poor cleanliness (and so easy to rectify!”

“Enjoyed our stay very much, lovely clean property.”

“We DID NOT use the BBQ provided at Epphaven but read information that the grill should be cleaned after use and ashes removed.”

“Your Staff in Chester were totally unhelpful and didn’t answer my questions about the property.”

“Great place 52 steps to nearest bar/restuarant.”

“General feedback is that it’s a lovely property but not very well maintained unfortunately.”

“Perfect location, well equipped kitchen, comfy beds - brilliant break”

“This is our 3 rd visit to Epphaven.”

“The house was lovely but when we arrived, I remarked on the sunken arm of the sofa.”

“Cutlery dirty, plates and bowls etc chipped and general cleanliness lets down this lovely property.”

“Great position and beautiful home, beds were really comfy as was the spacious ...”

“Perfect holiday property in a perfect location!”

“This is the second time we have rented this property, it’s perfectly placed ...”