“Nice property and garden with lovely textiles and furnishings.”
Holiday marred by difficult to use appliances i.e. oven and grill couldn't use all week. No fuel left for stove. En suite Shower tiles needs refurbishing also very damp smell. Lou seats come crushing down awful noise especially at night, perhaps install soft closing ones.
Instructions were poor and left in obscure cupboard as was wi fi (never known a router to be in a cupboard before).
Had to ring agents for help the next day, but had a night of no heating at all and it was chilly!
Holiday marred by difficult to use appliances i.e. oven and grill couldn't use all week. No fuel left for stove. En suite Shower tiles needs refurbishing also very damp smell. Lou seats come crushing down awful noise especially at night, perhaps install soft closing ones.
Instructions were poor and left in obscure cupboard as was wi fi (never known a router to be in a cupboard before).
Had to ring agents for help the next day, but had a night of no heating at all and it was chilly!
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. There are instructions in the property for these appliances and you are emailed the Wi-Fi instructions when receiving your key collection details. With regards to the supply of wood this isn’t normally something provided but we have taken on board your feedback and now provide an initial supply of wood. Once this runs out it is up to the guest to buy more if they wish. We are sorry this was not in place for your stay. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
